Privacy Policy
Last updated: 12 May 2026
1. Who We Are
PrimeCartAI ("we", "us", "our") provides an AI-powered ecommerce store builder, training, tools, and community. This policy explains how we collect and use your personal data.
2. Information We Collect
We collect information you provide directly (name, email, account details, store preferences), information generated by your use of the Service (logged events, support tickets, community posts), and technical information (IP address, browser, device, cookies).
3. How We Use Your Information
We use your data to: (a) build and deliver your store, (b) provide course content, coaching, and support, (c) operate and improve the Service, (d) communicate updates and offers, (e) prevent fraud and abuse, and (f) comply with legal obligations.
4. Legal Bases (EEA / UK Users)
Where required, we process your data on the basis of: performance of a contract with you, our legitimate interests in operating the Service, your consent (which you can withdraw at any time), and compliance with legal obligations.
5. Sharing Your Information
We share data with trusted third-party providers that power our Service — including hosting platforms, payment processors, analytics tools, ad networks, and our supplier partners — strictly to operate the Service. We do not sell your personal data.
6. Cookies & Tracking
We use cookies and similar technologies to remember preferences, analyse traffic, and deliver relevant marketing. You can control cookies through your browser settings.
7. Data Retention
We retain personal data only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on where you live, you may have the right to access, correct, delete, port, or restrict processing of your personal data, and to object to certain uses. To exercise these rights, email privacy@primecartai.com.
9. Security
We use industry-standard administrative, technical, and physical safeguards to protect your data. No system is 100% secure, but we work hard to keep yours safe.
10. International Transfers
Your data may be processed in countries outside your own. Where required, we put appropriate safeguards in place (such as Standard Contractual Clauses) for international transfers.
11. Children
PrimeCartAI is not intended for users under 18. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted here with a new "last updated" date.
13. Contact Us
Questions or requests about your privacy? Email privacy@primecartai.com.